Support & Maintenance

Discontinued Technology Tools You Should Not Be Using Any Longer

One constant about technology is that it changes rapidly. Tools that were once staples, like Internet Explorer and Adobe Flash, age out. New tools replace those that are obsolete. Discontinued technology can leave computers and networks vulnerable to attacks. While older technology may still run fine on your systems that doesn’t mean that it’s okay to...

MFA Security Updates

In case you missed our recent email notification, as a part of our continually improvement across our clients we will be rolling out some additional security enhancements aimed at tightening security. Remember, security is a shared responsibility and if your business has never undertaken MFA improvements, had a Business Technology Review, or a Vulnerability Assessment, then...

Quick Tip: How to lodge a support ticket

We are here to help. If you have any questions or problems, please don't hesitate to reach out.  To request support, please use one of the following methods:  Our agent: In the taskbar of your workstation you’ll find our AB Technologies Health Monitor. We use this to connect to your machine and ensure it’s working well. It also...

New service: Appointment scheduling

Alliance Business Technologies always aims to give you, our client, the best experience possible when reaching out to us for assistance. We know that sometimes it can be a little challenging to find a convenient time for us to work on your issues. We typically will call you and potentially disturb you while you are...

Patch Management

In the last 12 months, we have strongly increased our efforts in making your IT systems more secure. We speak to you often about security measures such as MFA (Office 365), Anti-virus (Webroot or Eset), firewalls (Barracuda), backups (StorageCraft) and the need to keep your devices in warranty. Another major component of a compliant IT...

Why Upgrade and Finance your New IT Infrastructure

Whether it is to keep pace with modern technology, to accommodate growth, or most importantly, improving your business’s security, the reality of undertaking a business venture is that from time to time you will be required to put money into what essentially runs your business; your IT infrastructure. Although this may require investment, staying put...

Disaster Recovery: Why Define your RPO and RTO

While it is nearly impossible to predict what the next disaster will be, it is easy to prepare for, especially if you have an effective business continuity plan. The first step towards having a secure and available business environment is determining your Recovery Point Objective (RPO) and Recovery Time Objective (RTO). RPO and RTO are both essential...