Tips and Tricks

What Is Microsoft Sales Copilot & What Does It Do?

The use of AI-driven processes is exploding. Every time you turn around, software has gotten more intelligent. Harnessing the power of AI and machine learning is crucial for staying competitive. Microsoft is a pioneer in the tech industry and this new AI era. It continues to lead the way with innovative solutions designed to empower...

Dealing with Business Impersonation Scams

In the ever-evolving business landscape, so do the shadows of potential scams; small businesses reported $8.5 million in losses to impersonation scams across approximately 459 reports over the first three quarters of 2023. A few significant figures illustrate how small businesses are affected by scammers. It should be noted that small businesses are vulnerable to the...

Unmasking Microsoft Impersonation Scams: A Guide to Stay Safe Online

Scams have become an unfortunate reality that continues to grow very quickly. Topics are very diverse in both professional and personal areas, including Microsoft impersonation scams, which have become a significant threat. As a matter of fact, Microsoft impersonation scams are the third category of scams affecting those aged 55 and over, with $7,061,702 reported...

Unveiling the Scam Landscape: Tips to Protect Yourself Online

On 30 September 2023, Scamwatch received a total of 234,672 reports with losses of over $397 million. Of these total reports, 72.5% involved impersonation. There were 81,093 total reports made on common impersonation scam categories with losses totalling $92 million. The highest loss categories for impersonation scams represents $60.48 million out of $92 million of...

How to Create Insightful Dashboards in Microsoft Power BI

Data visualization is a powerful tool for communicating complex data. It presents it in a simple, easily understandable format. But it is not enough to simply create a graph or chart and call it a day. To truly make use of information, it is important to create insightful reports. Reports that effectively communicate the story...

Transforming Customer Support: The Benefits and Considerations of Using ChatGPT in a Business Environment

ChatGPT is a powerful natural language processing tool that has the potential to transform the way businesses communicate with their customers. With the ability to understand and respond to natural language queries, ChatGPT can be integrated into a business environment to provide a more personalized and efficient customer experience. One of the key benefits of using...

Introducing Microsoft Copilot

Microsoft has recently released a new feature for its Office suite called Copilot. Copilot is an artificial intelligence-powered tool that assists users in performing various tasks within Office applications, including Word, Excel, and PowerPoint. This new feature has been designed to help users be more efficient, productive, and creative when using these applications. Copilot uses natural...

The Biggest Data Breaches of 2022

The term ‘data breach’ has never been said so many times in Australia as it has the last few months. But it isn’t just Optus and Medibank, there have been quite a few data breaches in 2022 that you may, or may not, know about. Data breaches are a big deal, but they’re more common than...

Why You Need to Think Twice Before Using Lensa AI & Other Self-Portrait Apps

It’s a common theme. You begin seeing these amazing CGI images of your friends on Facebook or Instagram. You think, “How can I make one?” Filters and self-portrait apps have come a long way. You can now make yourself look like Hollywood’s version of a character in the next hit animated film. It still kind of...

4 Proven Ways to Mitigate the Costs of a Data Breach

No business wants to suffer a data breach. But unfortunately, in today’s environment, it’s difficult to completely avoid them. Approximately 83% of organisations have experienced more than one data breach. (IBM Security 2022 Cost of a Data Breach Report) These breaches hurt businesses in many ways. First, there is the immediate cost of remediating the...