eNewsletter

The Benefits of Cloud-Based Communication Solutions for SMBs

As a Managed Service Provider specialising in IT Support, we understand that your businesses technology requirements are changing rapidly, and the demands of your business and consumers means you need expert guidance to determine which IT and telephony solutions will deliver the result you need to meet those demands. When it comes to managing your businesses...

Microsoft’s New Commerce Experience (NCE) for the Public Sector

Microsoft have announced that they will begin to retire the legacy Cloud Service Provider (CSP) subscriptions for the public sector (Education, Government, and NonProfit customers) in preparations to move to them to the New Commerce Experience (NCE).

What is NCE and how does it impact public sector customers?

The Microsoft New Commerce Experience (NCE) is a significant...

What Is Microsoft Sales Copilot & What Does It Do?

The use of AI-driven processes is exploding. Every time you turn around, software has gotten more intelligent. Harnessing the power of AI and machine learning is crucial for staying competitive. Microsoft is a pioneer in the tech industry and this new AI era. It continues to lead the way with innovative solutions designed to empower...

Dealing with Business Impersonation Scams

In the ever-evolving business landscape, so do the shadows of potential scams; small businesses reported $8.5 million in losses to impersonation scams across approximately 459 reports over the first three quarters of 2023. A few significant figures illustrate how small businesses are affected by scammers. It should be noted that small businesses are vulnerable to the...

Unmasking Microsoft Impersonation Scams: A Guide to Stay Safe Online

Scams have become an unfortunate reality that continues to grow very quickly. Topics are very diverse in both professional and personal areas, including Microsoft impersonation scams, which have become a significant threat. As a matter of fact, Microsoft impersonation scams are the third category of scams affecting those aged 55 and over, with $7,061,702 reported...

Unveiling the Scam Landscape: Tips to Protect Yourself Online

On 30 September 2023, Scamwatch received a total of 234,672 reports with losses of over $397 million. Of these total reports, 72.5% involved impersonation. There were 81,093 total reports made on common impersonation scam categories with losses totalling $92 million. The highest loss categories for impersonation scams represents $60.48 million out of $92 million of...

Cloud migrations: the Ingram Micro partnership in a Case Study

Last May, Alliance Business Technologies won the Ingram Micro’s Cloud Growth Partner of the Year in Australia for its ability to deliver powerful solutions and drive end-user digital transformation. Alliance Business Technologies faces cloud migration challenges every day. By taking advantage of Ingram Micro’s technical capabilities and internal resources, this partnership has made it possible to...

Microsoft Edge for Business: Empowering Productivity in a Dedicated Work Environment

To fully realize Microsoft's commitment to delivering the finest browser for business purposes, they are advancing Microsoft Edge to provide a dedicated work experience characterised by unique visual elements. This encompasses an updated icon, the inclusion of your organisation's name, and other visual cues. They proudly introduce this new experience as Microsoft Edge for Business....

Securing Digital Identity: The Significance of Passwordless Authentication

In the realm of digital identity security, passwordless authentication plays a pivotal role in safeguarding sensitive information. The conventional reliance on passwords as a primary authentication method has proven to be inadequate in the face of evolving cyber threats. Passwords are prone to being easily guessed, hacked, or stolen, posing a significant risk to individuals...

How to Create Insightful Dashboards in Microsoft Power BI

Data visualization is a powerful tool for communicating complex data. It presents it in a simple, easily understandable format. But it is not enough to simply create a graph or chart and call it a day. To truly make use of information, it is important to create insightful reports. Reports that effectively communicate the story...