Yearly Archives - 2019

Quick Tip: How to lodge a support ticket

We are here to help. If you have any questions or problems, please don't hesitate to reach out.  To request support, please use one of the following methods:  Our agent: In the taskbar of your workstation you’ll find our AB Technologies Health Monitor. We use this to connect to your machine and ensure it’s working well. It also...

New service: Appointment scheduling

Alliance Business Technologies always aims to give you, our client, the best experience possible when reaching out to us for assistance. We know that sometimes it can be a little challenging to find a convenient time for us to work on your issues. We typically will call you and potentially disturb you while you are...

Patch Management

In the last 12 months, we have strongly increased our efforts in making your IT systems more secure. We speak to you often about security measures such as MFA (Office 365), Anti-virus (Webroot or Eset), firewalls (Barracuda), backups (StorageCraft) and the need to keep your devices in warranty. Another major component of a compliant IT...

How Microsoft 365 Business can help improve your business.

Welcome to our blog on the recent addition to the Microsoft skus - Microsoft 365 Business. Today we're going to help our clients by talking about the product, some of the note-worthy features that are included, as well as hopefully giving you some insight into where they can help improve your business. The first thing we...

The Best Practices for Email Security Webinar

Last week we kicked off our Webinar Series. Modern attacks are rapidly growing in volume and sophistication. All it takes is for one employee to open a single malicious attachment, or click one infected link, and your company’s entire cybersecurity is put at risk. Due to these actions being so simple and common – opening an email, following a link to...

Windows Patching Q & A

Q: On my invoice I now see Managed Server Patching. What is that? Alliance Business Technologies manages the installation of Microsoft updates on your servers and workstations. Microsoft updates are important patches to your operating systems. They ensure stability and safety and keep your IT secure. Systems that are not updated are vulnerable to attacks and...