Modern Workplace and Microsoft Services

Helping teams work securely and effectively using Microsoft technologies.

Microsoft 365 is a cloud-based productivity platform designed to help organisations work, learn, organise, connect, and create. It brings together familiar Office applications, intelligent cloud services, and built-in security to support modern ways of working across devices and locations.

ABT helps organisations deploy and manage Microsoft 365 environments that are secure, and aligned to real operational requirements. These deployments are designed to support productivity and long-term scalability.

Microsoft 365 with ABT

ABT delivers Microsoft 365 through a structured deployment approach that ensures environments are configured correctly from the outset and adopted effectively by users.

This begins with discovery and assessment, focusing on collaboration needs, security requirements, infrastructure constraints, and compliance considerations. ABT then plans and designs a tailored Microsoft 365 environment, covering tenant configuration, identity and access management, security controls, archiving, and user profiles.

Deployment and adoption are delivered in a controlled manner, with monitoring, user testing, and training to minimise disruption and support long-term adoption.

SharePoint as the Foundation for Information Management

SharePoint plays a central role in modern Microsoft 365 environments, acting as the backbone for document management, intranets, and internal communication.

ABT helps organisations design SharePoint environments that go beyond basic file storage. This includes creating structured team sites, communication sites, and document libraries that improve access to information and reduce duplication.

SharePoint enables organisations to:
• Centralise documents, knowledge, and resources
• Improve information discovery through search and metadata
• Share updates and internal communications through intranet sites
• Build workflows, forms, and approvals using Power Automate and Power Apps

When implemented properly, SharePoint supports better collaboration and improved visibility across the organisation.

Microsoft 365 Security and Protection

Microsoft 365 includes enterprise-grade security features designed to protect users, devices, and data across the environment.

ABT configures Microsoft 365 security controls to align with best practice, including identity and access management, device controls, threat protection, and information protection. This helps organisations stay productive while maintaining confidence that data and systems are protected, even in remote or bring-your-own-device scenarios.

Security configuration is aligned to operational needs and compliance requirements, rather than applied as a one-size-fits-all approach.

Microsoft 365 Plans and Options

Copilot Readiness and Enablement

Microsoft 365 Copilot brings AI directly into the tools people already use every day, helping them write, analyse, summarise, and collaborate more effectively. Copilot is embedded across Microsoft 365 applications and works within your organisation’s security, permissions, and data boundaries.

The need for this shift is clear:

• 64% of people struggle to find time and energy to get their work done
• Time spent in meetings has increased 3x since 2020
• 70% of people would delegate routine work to AI if they could
• AI is twice as likely to boost productivity than reduce headcount

What Microsoft Copilot Enables

Copilot works as an everyday AI companion across Microsoft 365, supporting productivity, creativity, and decision making.

It allows teams to:

• Automate routine tasks and reduce manual effort
• Generate content, summaries, and insights faster
• Improve collaboration and communication
• Work more efficiently within existing workflows

Because Copilot operates within Microsoft’s security and compliance framework, it respects identity, permissions, and organisational data boundaries.

Getting Copilot Ready in Three Simple Steps

ABT helps organisations become Copilot-ready through a practical approach.

1. Build a strong Zero Trust foundation

Security is critical when introducing AI. ABT ensures identity, access, and data protection controls are in place, including multi-factor authentication and enterprise-grade threat protection.

2. Streamline endpoint and device management

Devices, users, and applications are brought under consistent management, ensuring Copilot can be used securely across office, remote, and hybrid environments.

3. Supercharge productivity with AI

With the right foundations in place, Copilot can be introduced in a way that genuinely improves productivity, supports adoption, and aligns to real business workflows.

Copilot with Microsoft 365 Business Premium

Microsoft 365 Business Premium provides the security and management foundation required to safely adopt Copilot. Copilot for Microsoft 365 is available as an add-on and delivers enterprise-grade AI capabilities across Microsoft 365 applications.

Secure Productivity

Modern work requires flexibility, but productivity should never come at the cost of security. Secure productivity brings these priorities together, enabling people to work from anywhere while ensuring business data remains protected.

ABT designs secure productivity environments using Microsoft 365 and Microsoft Azure, with Microsoft 365 Business Premium forming the foundation. These environments support hybrid work, simplify IT management, and reduce security risk without adding friction for users.

Security is built into everyday work through identity and access controls, device management, and data protection policies. Users can access the tools they need while IT maintains visibility and control across devices and locations.

Secure productivity environments typically include:

• Strong identity protection using multi-factor authentication and conditional access
• Protection of sensitive data through encryption and data loss prevention
• Centralised device and endpoint management across platforms
• Built-in protection against phishing, malware, and ransomware

This approach allows organisations to support modern work styles, prepare for AI-powered productivity, and maintain confidence that security is working quietly in the background.

Microsoft Teams and Voice

Microsoft Teams brings chat, meetings, collaboration, and calling into a single platform. With Teams Voice, organisations can move their business phone system into Microsoft 365, replacing traditional on-premise telephony with a secure, cloud-based solution.

Teams Voice enables users to make and receive calls directly within Microsoft Teams, using the same interface they already use for collaboration.

Teams Voice supports:

• Internal and external calling from Teams, Outlook, and mobile devices
• Call transfer, voicemail, music on hold, and call queues
• Auto attendants and shared calling features
• Secure, centrally managed user provisioning

ABT delivers Teams Voice through a process covering discovery, planning, deployment, and optimisation. Partnering with Access4, ABT provides a fully cloud-based voice solution backed by proven infrastructure.

Organisations adopt Teams Voice to reduce telephony complexity, support remote work, and scale communications as business needs change.

Email Signature Management

Email signatures carry branding, legal disclaimers, and marketing messages across every message an organisation sends. Managing them manually across users and devices is time consuming and difficult to keep consistent. Email Signature Management for Microsoft 365 is a cloud-based solution that applies signatures and disclaimers automatically, to all or selected users, regardless of the email client or device being used.

ABT delivers email signature management through a structured deployment approach covering discovery, planning, deployment, and ongoing support. Partnering with CodeTwo, ABT provides a proven, Microsoft-certified platform trusted by more than 100,000 organisations worldwide.

Email Signature Management supports:

  • Automatic signatures across any email client and device, including mobiles
  • Personalised signatures using Azure Active Directory data and custom attributes
  • Different signatures for internal and external mail or specific user groups
  • Professional templates designed with an intuitive editor, with no HTML skills required
  • Logos, banners, and social media buttons, with URL tagging to track marketing campaigns

Organisations adopt centrally managed email signatures to maintain consistent branding, meet compliance requirements, and remove signature administration from IT and end users.

Speak with an ABT Specialist

If your organisation is looking to improve productivity and security using Microsoft technologies, ABT can help.

Speak with an ABT specialist to review your current Microsoft environment and understand how a modern workplace approach can support your teams.

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